If the package is lost or damaged during transport, Dutch Diamonds will claim it to Post NL and the customer will be refunded his payment. Dutch Diamonds arranges the entire compensation with Post NL.

All shipments are sent by registered mail and are insured, and provided with a Track & Trace code that is available to the customer.

Follow your package:

Track & Trace Netherlands, Other countries choose your country in dropdown:

https://jouw.postnl.nl/?pst=sp-pnl-nav-ontv-ql1-tracktrace#!/track-en-trace/zoeken

 The Netherlands

 Orders up to € 1.000, – you pay for registered and insured shipping:

 Insured up to € 500, –                    € 8.60

 From € 500, – to € 1.000, –            € 14.45

 Orders above € 1.000, – is Free registered and insured shipping up to € 5.500, -.

 Europe zone 1

 Orders up to € 1.250, – you pay for   registered and insured shipping:

 Insured up to € 500, –                € 18.00

 From € 500, – to € 1.250, –        € 23.00

 Orders above € 1.250, – is free   registered and insured shipping
 up to € 5.500, -.

 Belgium, Denmark (excluding Faroe   Islands and Greenland), Germany,   France (including Corsica and Monaco),   Italy (excluding San Marino and   Vatican City), Luxembourg, Austria,   Spain (including Balearic Islands,   excluding Canary Islands), United   Kingdom (excluding Gibraltar and the   Channel Islands), Sweden.

 Europe zone 2

 We do not ship to all countries   please submit a request !

 Orders up to € 1.500, – you pay for   registered and insured shipping:

 Insured up to € 500, –               € 23.50

 From € 500 to € 1.500, –          € 28.50

 Orders above € 1.500, – is free   registered and insured shipping
 up to € 5.500, -.

 Bulgaria, Estonia, Finland, Hungary,   Ireland, Croatia, Latvia, Lithuania,   Poland, Portugal (incl. Azores and   Madeira), Romania, Slovenia, Slovakia,   Czech Republic Albania, Andorra,   Bosnia and Herzegovina, Canary   Islands, Cyprus, Faroe Islands,   Gibraltar, Greece, Greenland, Iceland,   the Channel Islands, Kosovo,   Liechtenstein, Macedonia, Malta,   Moldova, Montenegro, Norway,   Ukraine, San Marino, Serbia, Turkey,   Vatican City, Belarus, Switzerland.

 Worldwide

 We do not ship to all countries   please submit a request !

 Orders up to € 1.750, – you pay for   registered and insured shipping:

 Insured up to € 500, –                € 29.30

 From € 500, – to € 1.750, –         € 34.30

 Orders above € 1.750, – is free   registered and insured shipping
 up to € 5.500, -.

 All other countries not mentioned   above (including Russia).